Disability case management services

What are disability case management services?

Disability case management services are a comprehensive set of solutions designed to support employee work ability before, during, and after illness or injury.

The focus is on maintaining safe, productive employment through coordinated clinical and workplace supports.

What’s included?

We offer a full range of disability case management services tailored to your organization's needs:

• Disability and absence management, including short-term disability, Employment Insurance (EI), and other sick leave
• Workers' compensation support services
• Return-to-work and accommodation planning
• Attendance management programs
• Workplace and functional assessments
• Clinical coordination and medical support services
• Program design

How does it work?

We take an integrated approach that connects employers, clinicians, and case management teams. Employees are supported through early intervention, structured case coordination, and evidence-based return-to-work planning.

Our model brings together clinical expertise and workplace strategy to reduce delays, improve communication, and support safe, sustainable recovery.

What will I receive?

Employers receive a single coordinated system for managing absence and work ability, with clear pathways and visibility at every stage. This includes:

• Access to clinical and functional assessment services
• Structured case and claims management support
• Clear return-to-work and accommodation planning pathways
• Reporting and insights to track outcomes and identify trends
• Guidance on program improvement and policy optimization